| 论文题目 | Study on Performance Evaluation Model and Index Systems of Administrative Service Centers（2018） |
| 作者 | 王娜娜 |
| 年度 | 2017 |
| 发表/出版时间 | 2017/5 |
| 发表期刊/会议 | Advances in Economics, Business and Management Research |
| 关键词 | Administrative service, Performance evaluation, Key Performance Indicator (KPI) |
| 摘要 | In this paper, we analyzed the status quo and existing problems of performance evaluation. Using KPI index design method, we constructed a performance evaluation model of administrative service according to the layers of administrative service activities. Such work has laid a foundation for putting theoretical research on performance evaluation of administrative service center into practical application, which can facilitate the quality promotion and development of administrative service centers. |